Terms & Conditions

1. Scope.

These Terms govern any enquiry, order, or contract placed through harmonicdesigners.com, whether via the cart/checkout flow or the contact form, between you (the "Client") and harmonicdesigners (the "Studio").

2. Who may order.

You must be at least 18 and have the authority to enter into this contract on your own behalf or your company's behalf.

3. Packages, "from €X," and pricing.

Each service is sold as one or more fixed-scope packages listed on the relevant service page and on /pricing/. Where a price is shown as "from €X," that is the starting package for that service — the exact price for your package is shown on its own card, before you add it to the cart. All prices are net of Spanish IVA (21%), added at checkout for consumers and Spanish businesses; EU businesses with a valid VAT number should contact the Studio before ordering, as reverse charge may apply. Work outside a package's stated scope is quoted separately, in writing, before it begins.

4. Payment terms.

One-off packages require a 30% deposit to begin ("anticipo"); the remaining 70% is due on delivery, before final files and access are handed over. Monthly plans (the SEO retainer, Care & Maintenance) are billed monthly in advance, with no deposit. Invoices are payable within the terms stated on the invoice; late payment may pause work until settled.

5. Client responsibilities.

You're responsible for providing the content, brand assets, and feedback needed to keep the project on schedule, within the timeframe agreed at each stage of /process/. Delays in providing these extend the delivery date by the same amount.

6. Revisions and scope changes.

Each package states its included revision rounds. Additional rounds, or changes to the agreed scope, are quoted and confirmed in writing before work on them starts, and are billed separately or added to the balance due.

7. Timelines.

The turnaround stated on each package is an estimate based on content and feedback arriving on schedule (see §5). A firm deadline, if needed, is confirmed in writing before the project starts.

8. Ownership and portfolio use.

Full ownership of the final deliverables (design files, source code, and content created for the project) transfers to you once the final invoice is paid in full. Until then, the Studio retains ownership. The Studio may display the finished project in its own portfolio (/work/) and marketing materials unless you request otherwise in writing before launch — that opt-out is always available and free.

9. Third-party licences.

Where a project uses third-party fonts, stock assets, plugins, or platform components, those remain subject to their own licences; the Studio will flag any licence that requires action or renewal on your part.

10. Warranties and their limits.

The Studio warrants that the work will be performed with reasonable skill and care and will substantially match the agreed scope. No warranty is given that a website will achieve a particular business outcome, ranking, or volume of traffic — see /faq/ and the SEO service page for why that can't honestly be promised.

11. Liability.

To the extent permitted by Spanish law, the Studio's total liability arising from a project is limited to the amount paid for that specific package. Nothing in these Terms limits liability that cannot be limited under Spanish or EU law, including liability for wilful misconduct or gross negligence, or a consumer's statutory rights.

12. Termination.

Either party may terminate a project in progress; see /refund-policy/ for what happens to fees and deposits already paid. The Studio may suspend or terminate a project if payment is significantly overdue.

13. Force majeure.

Neither party is liable for delay or failure to perform caused by circumstances beyond its reasonable control.

14. Governing law, jurisdiction, and dispute resolution.

These Terms are governed by Spanish law. Disputes are subject to the courts of Avilés, Asturias, Spain, without prejudice to a consumer's right to bring proceedings in their own country of residence within the EU. EU consumers may also use the European Commission's Online Dispute Resolution platform: ec.europa.eu/consumers/odr.